Patient Scheduling

Medical Call Center Services that Set a New Standard for 1:1 Patient Communications

Provide compassionate attention to patients. Generate full EMR documentation for every call. Expand your patient communication capabilities while increasing your call center ROI. It’s all possible with LYP Health Management.

More than a Healthcare Answering Service – We Work with Your Workflow

Your call center support should conform to exactly what you need. Our flexible medical call center services fill gaps in your organization, from project-based engagements to full management of your inbound and outbound patient communications.

Unlike Any Other Patient Communication Service

We are not an answering service. LYP Contact Center takes the patient call experience to the next level with our ability to interface with any EMR or PM system.

100% healthcare focus

Our associates handle 10 million+ calls a year, focusing solely on serving the unique needs of patients, providers, and health networks.

Associates who care

LYP Health Management's team of attentive patient call center associates excel at helping others. Our associates show empathy and compassion to your patients while carefully handling PHI.

Your preferred platform

If you love your current call center platform, that’s what we’ll use. No need for you or your team members to learn a new system. We adapt to you.

Partnership on your terms

From on-demand work with your existing team, a part-time hybrid model, or fully outsourcing your communications to LYP Health Management, we can be involved as little or as much as you need. You decide. We deliver.

Customized to you

Our patient call center services interface with your practice operations, clinical applications, and EMR platform.

Full-service IT support

Our experienced IT team and EMR applications specialists will ensure seamless interfacing with your existing system without interrupting your workflow.

Patient Scheduling is a Difference Maker

Meet Our Experienced Patient Care Associates

Get to know the friendly patient call associates who are ready to reflect your organization’s commitment to care during every patient conversation.

We’re here to help you help your patients.

Learn how LYP Health Management shows your patients how much you care.