Patients today choose healthcare with a consumer mindset. If you’re not proactively finding ways to make your patients feel special, you’re already behind the curve. A stand-out experience begins the moment patients connect to make an appointment.
Since 2013, we have been delivering game-changing solutions to streamline the patient scheduling and outreach experience, providing concierge-style service as we help healthcare organizations scale their contact centers and back-office staff.
To lead with dynamic solutions and
service that elevates the patient
To be the most sought-after
thought-leaders in the healthcare
The demands on the medical field are unique, which is why all our patient care associates specialize in healthcare communications. Our compassionate, caring associates understand their role and responsibility in helping patients access the care they need.
Many of our mid-level and senior staff understand exactly what’s happening on the front lines of patient communications – because we’ve been there. Empowered, experienced staff create caring connections your patients can feel.
of our current management team were promoted in-house
of our Development team started as Patient Care Associates
of our Client Services team were once Patient Care Associates
Learn how LYP Health Management shows your patients how much you care.