Choose Your Services

If you think we’re just another healthcare answering service, think again

Provide compassionate attention to patients. Generate full EMR documentation for every call. Expand your patient communication capabilities while increasing your call center ROI. It’s all possible with LYP Contact Center.

More than a Healthcare Answering Service – We Work with Your Workflow

Your call center support should conform to exactly what you need. Our flexible medical call center services fill gaps in your organization, from project-based engagements to full management of your inbound and outbound patient communications.

24/7/365 Inbound Call Answering

  • On Demand
  • Part Time
  • Full Outsourcing

Outbound Call Campaigns

  • Patient Recall (ex. Well Visits)
  • Reminder Calls
  • Patient Rescheduling
  • Pre-/Post-Operative
  • Specialty Campaigns

Operational Specialties

  • Patient Scheduling
  • Patient Registration
  • Pre-certification / Insurance Authorization/Verification Medical Records
  • Patient Billing Calls
  • And more

Patient Access Consulting

  • Process Evaluation Improvement
  • Workforce Management
  • Staffing Levels Cost Savings
  • And more

Meet Our Experienced Patient Care Associates

Get to know the friendly patient call associates who are ready to reflect your organization’s commitment to care during every patient conversation.

We’re here to help you help your patients.

Learn how LYP Contact Center shows your patients how much you care.