Meet Our Leadership Team

Get to know the industry leaders who are paving the way for more personalized patient experiences. Our executive team has a long history helping healthcare companies handle communications more efficiently and effectively.

LYP Health Management Leadership

Scott Farmer


Ron Davis


Kenneth Marsh

Chief Analytics Officer

Steven Gorel

VP of Client Success

LaToya (Niecey) Freeman

VP of Employee Success

Jessica Mullins

VP of People & Culture

Sarah Baker

Director of Marketing & Communications

Shawna Lindsey

Director of IT

Matt Toft

Director of Solutions & Innovation

Terrence Truitt

Director of Compliance, Risk & Governance

Beth Walker

Director of Operations

Crystal Brockman

Manager, Workforce Management

Gloria Neece

Manager, Workforce Management

Jason Barron

Operations Manager

Shawnte Branscum

Operations Manager

Andrew Pottinger

Operations Manager

Client Success Team

Andrew Clark

Tera Jefferson

Becky Murray

Chanel Ortiz

Betty Stanger

We’re here to help you help your patients.

Learn how LYP’s medical contact center shows patients how much you care.