How It Works

Drive a Better Patient Experience and ROI with World-Class Healthcare Services

Whether you’re a medium to large practice or health system, LYP will help you reduce issues with patient experience and staffing while improving your bottom line.

Who We Serve

LYP Health Management services are ideal for medium to large practices (15+ providers) and healthcare systems. We provide concierge-style services and communications support for organizations across the healthcare spectrum.

  • Health Systems
  • Hospitals
  • Physicians & Specialty Practices
  • Allied Health Companies
  • Health Insurers
  • Specialty Pharmacies
  • Federally Qualified Health Centers (FQHCs)

Getting Started is Simple

Partnering with LYP Health Management for improved two-way patient communication happens in three straightforward phases.

  • We collect your requirements
  • We establish benchmarks for progress
  • We right-size our staffing based on volume and needs
  • LYP Health Management Associates are trained using your workflows
  • You provide access to your current patient communication platform
  • LYP Health Management Associates begin inbound or outbound communication initiatives
  • We proactively and reactively audit call associate quality
  • We deliver ongoing call associate training to match changes in your workflow
  • We provide additional call center staff for high-volume initiatives (if needed)

Meet Our Experienced Patient Care Associates

Get to know the friendly patient call associates who are ready to reflect your organization’s commitment to care during every patient conversation.

Changing How Healthcare Providers Connect with Patients


Friendly, attentive patient care associates


Healthcare calls handled annually


Years’ experience serving healthcare organizations

We’re here to help you help your patients.

Learn how LYP Health Management shows your patients how much you care.