A Culture of Service
At LYP Health Management, we are people-centered and goal-forward. Our aim is to make sure our employees know how much we value them. Our stellar patient care associates know their work is important and they’re serious about the ways they serve callers, one patient at a time.
Right Person, Right Role
Putting the right person in the right role begins by finding the right candidates. Our entire model revolves around providing great service from awesome individuals. We don’t just fill open positions – we build careers. We hire outside the traditional channels, looking for people with a customer service mindset who come from all professional backgrounds. Our associates have many opportunities to advance within LYP Health Management, and we’re dedicated to providing a solid foundation for a lasting career in patient care.
Benefits of Working at LYP
Be part of a fun, awesome team
9 Paid holidays
401K Retirement – with matching contributions
Excellent medical, vision and dental insurance
Life insurance and disability insurance
3 Weeks PTO
Build your career at LYP! Meet a few of our employees who have grown their careers here.
Beth Walker, VP of Operations
Beth came to LYP as a nurse, looking for a change from the long hours but still helping people receive quality care. She started as a Patient Care Associate, and her background quickly helped her stand out as an excellent resource for patients, clients, and LYP. She transitioned to the Client Success Team, first as a Client Success Manager and then as the Director of Client Success. Her deep understanding of operations, combined with her knowledge of client engagement and analytics made her transition to Director of Operations and now VP of Operations a natural choice.
Chanel Ortiz, Client Success Manager
Chanel was an employee of one of our new clients and joined LYP when LYP assumed responsibility for all contact center operations. Chanel’s hard work and commitment to quality had her moving up our ranks quickly to a Lead Patient Care Associate and then to Supervisor. Chanel’s drive for positive change has continued to shine, first earning her a promotion to Client Development Manager and most recently to Client Success Manager.
Shawnte Branscum, Operations Manager
Shawnte was an LPN and single mom working the third shift before joining LYP. She was looking for a daytime role so that she could be home with her son at night and started as a Patient Care Associate with a long-term goal of advancement. Her medical background, curiosity to learn, and work ethic helped her secure a supervisor role, but she didn’t stop learning. She took advantage of career development opportunities, mentoring, and continued learning about operations; it has paid off. She is now one of LYP’s Operations Managers.
Join our team today
Bring your skills to a fast-paced, fun work environment where no two days –and no two phone calls – are ever alike.